There are a number of things that you can do to ensure that you get the most out of AvegoTM Shared Transport as a driver:
- Use an in-car charger for your iPhone, otherwise your iPhone may run out of power mid-journey.
- Read our quick start guide for drivers to quickly learn how to record routes, suggest stops and pick-up simulated (“ghost”) riders.
- For safety reasons, and for improved GPS accuracy, ensure that your iPhone is securely mounted to a dashboard or windscreen-mounted holster.
Always ensure that your iPhone is safely mounted before driving. - If you receive a phone call during a journey, you can resume the journey by just re-opening the iPhone app. However, it’s best to keep your conversations short.
- To accurately pinpoint your location, the iPhone requires a clear view of a good portion of the sky. If you experience any problems, particularly in built-up areas, check the strength of your GPS signal in the Meter screen or in the Options screen.
- If you do experience any unexpected behavior, you can help us to resolve the problem by submitting a diagnostics report in iTunes. When you sync your iPhone, you should be prompted to send the report. If not, you can reset this setting by right-clicking (or control + click) on your iPhone’s name in iTunes and then selecting “reset warnings”. The next time you connect your iPhone, you should be asked to submit the diagnostics report.
- Log-in to your online account to create new routes, or edit existing routes. New routes can only be created if at least 2 stops have already been created along the route. You can also use the web interface to manage which stops appear along your route as you drive.
- Make sure that the volume on your iPhone is not turned off, so that you can hear audio announcements about ride requests and other guiding information. There is a mute switch on the side of your iPhone.
- If you are not being offered any ghost riders on a journey, ensure that the “Simulated Riders” option is set to ON in your settings screen (Main Menu / Options / Settings). Here, you can also choose between miles / yards and kilometers / meters.
- Every route that you record must pass at least two stops. Your start and end points are not automatically created as stops, for your security, so you will need to create stops along the route unless somebody else already has. The more stop locations along your route, the more likely it is that you will receive requests for a ride.