Dualway Deploy Futurefleet for Ticket Sales Management
Dualway, based in Dublin, Ireland, is Avego’s latest customer, having selected FuturefleetTM as the on-board ticket sales and fleet management solution for its award-winning transport and tourism services.
With 25 GPS-enabled Futurefleet Mobile Data Terminals (MDTs) installed on their sightseeing, day tour and local scheduled services, Dualway can now easily manage ticket pricing and access real-time reports online for any of their vehicles. Drivers are also provided with advanced ticket sales management capabilities, as well as real-time schedule adherence notifications for ensuring on-time performance.
“Having been in operation since 1979, we know that we must constantly strive to improve the efficiency of the services we provide,” said Linda McConn, Marketing Director at Dualway. “Avego’s Futurefleet has rapidly become a very effective tool for us to streamline our ticket sales and reporting, and to easily provide more flexible ticket pricing for our customers.”
The rapid in-vehicle MDT ticketing system enables drivers to improve customer satisfaction with faster loading times. And using Futurefleet’s intuitive web interface, operators can quickly and easily add or modify routes, schedules and ticket pricing from anywhere with an Internet connection and have those updates immediately reflected on the Futurefleet MDT. Operators can also track vehicles in real time and access comprehensive reporting on tickets sold and on-schedule performance.
“The lifeblood of any transport operator is their daily passenger throughput,” said Sean O’Sullivan, Avego’s Managing Director. “Avego’s analytics allow transport operators to see where and when the thousands of people who are using their buses daily purchase their tickets, and the flow of their transport services throughout a city or country, in real time. Legacy ticketing systems and standalone AVL systems cannot provide the intelligence or convenience of the end-to-end Futurefleet system. We are delighted to have Dualway upgrade their systems to Futurefleet.”
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